Tigerpaw CRM+ Awarded 2005 ‘Product of the Year'
Tigerpaw Software, Inc., announced that Technology Marketing Corporation (TMC®)'s Customer Inter@ction Solutions magazine has named Tigerpaw CRM+ as a recipient of the 2005 Product of the Year Award. Customer Inter@ction Solutions has been the leading publication in the CRM, call center, and teleservices industries since 1982.
"This award is the icing on a busy and very memorable year for us," said Tigerpaw CEO Dave Foxall. "It's a testament to the hard work of our staff and our vision to deliver a product that directly addresses the needs of our customers. We are honored to receive this distinction."
Tigerpaw CRM+ is the latest version of a product long embraced in the SMB market as an end-to-end business software solution for a wide range of industries. CRM+ is the culmination of three years of development resulting in a host of new features and expanded functionality, highlighted by a revamped user interface, the introduction of project management and subcontractor support, enhanced business analytics including a new dashboard, and expanded customization tools.
In all, more than 1,000 user-requested enhancements were folded into the product, bolstering its core functionality of contact management, sales force and marketing automation, service management, and inventory control.
"Each year, Customer Inter@ction Solutions magazine bestows its Product of the Year awards on companies that have demonstrated excellence in technological advancement and application refinements," said Nadji Tehrani, executive group publisher and editor-in-chief of Customer Inter@ction Solutions. "Tigerpaw Software has demonstrated to our editors that its product has gone the extra mile to help improve both the customer experience and the ROI for the companies that use it."
The Product of the Year Award winners for 2005 will be highlighted in the January and February 2006 issues of Customer Inter@ction Solutions magazine.